Our commitment to your privacy
HTR are committed to managing personal information in accordance with the Privacy Act 1988, and Australian Privacy Principles introduced in March 2014.
HTR Group Pty Ltd (“HTR”) is bound by the Australian Privacy Principles (“APP’s”) under the Privacy Act 1988 (Cth) (“Privacy Act”) in the way that it handles personal information. This policy explains how HTR handles personal information relating to individuals, including our candidates, contractors and customers. This policy explains the kinds of information collected and held by HTR, how and why the information is collected and held, used and disclosed, how you may access information held about you to correct it, how you can complain about a breach of the APP’s or a registered APP code (if any).
In this policy the expressions “HTR” “us”, “we” or “our” means HTR Group Pty Ltd (ABN 57 102 534 654) and its related bodies corporate, Thinkstorm Pty Ltd (ABN 76 127 100 350), and any of their respective employees or any person contributing to this website.
The expression “personal information” is used in this policy to refer to information or an opinion about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
Information Collection – Primary Purpose
Personal information that we collect and hold is information that is reasonably necessary for the proper performance of our functions and activities as an employment agent / on-hire provider, and is likely to differ depending on whether you are a Workseeker (candidate / contractor), a Customer (client), or a Referee.
We collect personal information to the extent that it is:
Personal information will generally only be collected for the purpose of enabling us to liaise with individuals who are, or who are associated with, customers, potential customers, candidates, contractors or referees or for assessing your job application and/or suitability for other opportunities and contract engagements which we think may be of interest.
The types of personal information which we may collect and hold in these circumstances include, without limitation, an individual’s name, address, phone number, email address and other contact details.
We may collect personal information from you in a variety of ways including, without limitation, on forms, questionnaires and surveys, by our website (including cookie collection), over the telephone, or person to person. Sometimes we collect information from third parties and publicly available sources when it is necessary for a specific purpose such as checking information that you have given us or where you have consented or would reasonably expect us to collect your personal information in this way. Such information is stored in secure electronic files on HTR’s internal systems.
We take care to collect and record accurate, up to date and complete personal information. When personal information is no longer needed by HTR and is not contained in a Commonwealth record and HTR is not otherwise required by or under an Australian law or a court/tribunal order to retain the information, HTR shall take reasonable steps to destroy or de-identify the information.
Information Use and Disclosure
We will not use or disclose personal information that we collect for any purpose other than the primary purpose of collection unless:
We might, from time to time, let you know – including via mail, SMS, email, telephone or online – about news, special offers, products and services that you might be interested in. We will use your personal information to engage in marketing unless you tell us otherwise. You can contact us via the details set out below to update your marketing preferences at any time.
By using our website or disclosing your personal information to us, you will be deemed to consent to us using your personal information collected by our website for the following purposes:
In storing your information we may need to disclose your personal information to certain third parties. We outsource a number of services to contracted service suppliers (“CSP’s”) from time to time. Our CSP’s may see some of your personal information. Typically our CSP’s would include:
We take reasonable steps to ensure that terms of service with our CSP’s recognise that we are bound by obligations to protect the privacy of your personal information and that they will not do anything that would cause us to breach those obligations.
We will take reasonable steps to protect the personal information which we hold from misuse or loss and from unauthorised access, modification or disclosure.
Opt-Out, Access, Correction, Complaints and Further Information
Please contact us on the details below if you:
We will provide you with access to your personal information held by us, unless we are permitted under the Privacy Act to refuse to provide you with such access. Important exceptions include:
In many cases evaluative material contained in references that we obtain will be collected under obligations of confidentiality that the person who gave us that information is entitled to expect will be observed. We do refuse access if it would breach confidentiality.
We will also aim to respond to any complaints made by you within a reasonable period of time. Please note that, to the extent that it is practicable to do so, you do not have to identify yourself or may use a pseudonym when dealing with us in relation to a particular privacy matter.
HTR Group Pty Ltd
Suite 2.05, Level 2
55 Miller Street
Pyrmont NSW 2009
Tel: (02) 8585 6600
Fax: (02) 8585 6699